![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjdQfN6Zn5PNWOYWVYWL-YzS4IMHAh-Q3cU5YGkOpPuUYTV1GXpgSUeznrKrat-iNGbfgS_XzRoBFs_dwZMAX2tpNa2rOHhyphenhyphen3oBE3BLpsSuDSV4A33_VZn0sPfZkUw_umHQq_2G5OAZzkw/s200/boakit.JPG)
A little package arrived today from Lake. Inside was a little two-pin BOA tool, a set of reel, a lace, and an instruction sheet. Opened up
the loose reel using the BOA tool, I found the problem it had was obvious (see the picture ) - all four plastic lock pins were broken off. So I just replaced the outer dial, problem solved. It's simple solution with right kind of tool.
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjHGc_ysz71jJSvJ-QYWFQ9EFvVbwMxiqZW0i6msyJK5Sru_mbLY9COt3Zh2q8g9lkZdqaWC-46KEnZfNN_L4O9cK7CgjJcZMM5Fdn1F0yNDeV4FNlUhRQzmkpl47x0noyyeo5QdHbDOXU/s200/dial.JPG)
In my book, Lake's customer service has an A right next to its name. I think my next pair of Winter boots will be Lake as well.
1 comment:
I have also had a dial replaced for free from Lake for my winter boots. They went beyond the call of duty especially since I broke it in a crash.
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